Software and documentation must be downloaded from the Ross-Tech web site.New, universal replacement for all our previous interfaces. No software or printed documentation is shipped with this product. You may use your order number instead of an interface serial number to become a 'Verified Member'. Register for the Ross-Tech Support Forum today. All other distributors are listed on our Distributors List. Alternative language distributors are listed in the menu bar in the left hand column of this page. Contact the local distributor in your own language. If you are unwilling or unable to participate in our forum in English, you should not buy this product from Ross-Tech.
Support for WiFi configuration and VCDS-Mobile are provided via our Support Forum, in English only. The HEX-NET is fully supported via e-mail or over the phone as a USB interface for VCDS. We will not be amused if you buy it and then complain that you weren't aware of something that's in those FAQs! Product Support: If you do not own a Windows PC, please have a plan for access to one.īefore you purchase this product, please read the HEX-NET FAQ and the VCDS-Mobile FAQ so that you understand this product, what's required to use it, and what its limitations are. System Requirements:Ī Windows PC is required for Setup and Updates (even if you will use VCDS-Mobile via a web browser on other than a PC). If so, you may be eligible for a discounted upgrade. One year of such support is included with any of our Pro-Kits.įor more technical information on the HEX-NET interface, please see the HEX-NET Interface page Are you an existing Ross-Tech customer? Live telephone technical support for vehicle diagnosis is available separately. This system does *NOT* include vehicle diagnosis support via the telephone.
Use the HEX-NET with VCDS on a Windows PC or with VCDS-Mobile on almost any smart device, no activation codes required.
Microsoft Windows ® versions from Windows 7 through the current Windows 10.
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